{"id":9203,"date":"2026-06-23T14:45:56","date_gmt":"2026-06-23T12:45:56","guid":{"rendered":"https:\/\/www.prenotarifugi.cai.it\/?post_type=avada_faq&#038;p=9203"},"modified":"2026-06-23T14:48:57","modified_gmt":"2026-06-23T12:48:57","slug":"i-have-a-different-question-or-need-assistance-what-should-i-do","status":"publish","type":"avada_faq","link":"https:\/\/www.prenotarifugi.cai.it\/en\/faq-items\/i-have-a-different-question-or-need-assistance-what-should-i-do\/","title":{"rendered":"I have a different question or need assistance. What should I do?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"font-weight: 400;\">\u26a0\ufe0f <\/span><b>ATTENTION: PRENOTA RIFUGI ASSISTANCE DOES NOT MANAGE INDIVIDUAL HUTS!<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Through our assistance service, it is <\/span><b>NOT<\/b><span style=\"font-weight: 400;\"> possible to book beds, check remaining availability, change dates, or request refunds. For any questions regarding availability, refunds, timetables, or trails, you must <\/span><b>exclusively and directly contact the individual hut<\/b><span style=\"font-weight: 400;\"> using the contact details on its page.<br \/>\nCancellations are managed completely independently from your reserved area (see question &#8220;Can I modify or cancel a booking?&#8221;).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udc49 <\/span><b>info.prenotarifugi@inera.it<\/b><span style=\"font-weight: 400;\"> You can write to us here if you need assistance with your booking, for technical problems with the website, or if none of the FAQs on this page have clarified your doubt.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[],"class_list":["post-9203","avada_faq","type-avada_faq","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I have a different question or need assistance. 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