Each hut is autonomous and sets its own conditions, deadlines, and eventual penalties. The days within which you can cancel without losing your deposit and the refund percentage are clearly indicated on each hut’s profile page and in the summary before payment. In the event of a timely cancellation, the hut will approve the request, and you will receive the refund directly onto the credit card used.

Important note on the refund amount: The refund is calculated based on the percentage established by the hut in its conditions. In any case, even when a 100% refund is granted, the amount credited back to your card will be deducted by transaction fees and bank costs (approximately 4%), which are retained directly by the payment processing networks.